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More Information: Data Privacy


Loewenzahm e.U., owned by Lorenz Marko, 6166 Fulpmes, Moosweg 13, Österreich ("Loewenzahm" or "we"), is the operator of this site and the online platform for the collection of content and related services called ContentCrank (the "Platform").

The Platform includes functions for processing and editing texts, images and documents. Registered users may generate a customized system instance, which provides services according to the selected subscription (a "Subscription"). The number of Templates and documents a user may use and generate, respectively, as well as the access to the offered features, depend on the individual subscription (a "Subscription") purchased by such user when setting up an Account, as further outlined and defined below.

These Terms of Use (the "Terms") govern and apply to your access to this site, its instances and the use of the Platform and any website or  application related to the Platform. By accessing and using the Platform or any Instance related thereto, you agree to comply with these Terms. You may not access and use the Platform if you do not agree to the version of the Terms posted on the Platform at the time of your access or use.

Subject as the case may be to the individual Susbscriptions, these Terms constitute the sole agreement and covenant between ContentCrank and you as user with respect to the scope of these Terms and will supersede any other agreement or covenant, including, but not limited to, any terms and conditions of you or the legal entity on behalf of which you access and use the Platform.

All content provided on this site and the Platform, including without any limitation content contained in the Templates, is owned by or licensed to ContentCrank and protected by Austrian, European (EU) and international copyright laws. ContentCrank and, if applicable, its licensors retain all proprietary rights to such content or any part thereof. Any use of such content is strictly subject to and must be in accordance with these Terms and the individual Subscriptions.

ContentCrank’s responsibility is strictly limited to managing payments and Subscriptions on the Platform and access to, and use of the Instances and as the case may be the related features by registered users only in accordance with these Terms and the individual Subscriptions.



2.1 Registration on the Platform

Users may access this site and the Platform generally without any registration. It is also possible to register without cost and to create a trial instance.

The set up of a user’s account (an "Account") is, however, necessary to use all functions provided on the Platform as well as the Instances. The Account requires the choosing of a user name and a password (the "Login Data").

Users may freely choose a user name as long as the chosen name does not infringe the law or the right of any third person and does not consist of the name of a country or a category of service, unless this is part of the user’s formal name. There is no right to the assignment of a specific user name.

Users are responsible for keeping the Login Data confidential. Users are prohibited from granting access to third parties to their Account without the express consent of ContentCrank. In the case of unauthorized access to their Accounts, users must immediately notify ContentCrank.

Any natural person or legal entity may register as a user. Only persons of legal age (at least 18 years old) are permitted to use the Platform and only one user account per individual is permitted. Users must register personally and provide their real names and address. Users warrant and represent that all of the data provided for registration is accurate.

The use of the Platform is only possible if a current and valid email address is provided. This email address serves for the purpose of communication with ContentCrank and will be used for all correspondence related to the Subscriptions. ContentCrank will send information regarding the Platform to this email address.

For technical reasons, it is impossible for ContentCrank to establish with certainty whether any user is in fact the person he or she claims or represents to be. Therefore, ContentCrank assumes no liability for the actual identity of a user. Each user is solely responsible for checking the actual identity of another user, including in particular when purchasing a Subscription, using the Platform or concluding any kind of agreement over or with respect to the Platform.

ContentCrank reserves the right to deny the set up of an Account in the case that there are indications of misconduct and to delete existing Accounts in the case of an infringement of these Terms.


3.1 Exclusion of Liability

The set of services provided on the Platform to users depends on services from third parties, whose uninterrupted availability we cannot guarantee. Though ContentCrank endeavours to offer features that work flawlessly and reliable, can any service become unavailable in context of maintenance or updates. The availability of such features on the Platform and/or in the Instances does not constitute any warranty or representation that such services are fit or appropriate to fulfill any purpose of the invidual users. In particular, no warranty, whether express or implied, is made that the features, templates or services included in the Platform will meet your requirements or the results that may be obtained from the use of the features, templates and services will be accurate, reliable and as expected by the user.

3.2 General Use

Users may access and use the Platform in accordance with these Terms at any given time. Users may use the different services and functionalities on the Platform such as are available from time to time.

ContentCrank reserves the right to modify the services and functionalities offered on the Platform and/or to offer services that differ from those offered at the time of the user’s registration at any time. However ContentCrank will take the user’s interests into account and refrain from changes that are unreasonable to the user.

3.3 License to Use

The valid purchase of a Subscription creates a simple, non sublicenseable, non-transferrable, non-assignable and non-exclusive license for the use of services thus purchased. Upon the execution of such contract, the user is granted certain rights to use those features and/or services. Rights, title, and interest in the systems, instances, features and/or services will, however, remain with ContentCrank and are not transferred to the user.

The rights to use the Platform may vary depending on the individual Subscription and other terms individually agreed at the time of purchase. The user will be informed about the specific use rights or use restrictions at such time. Prior to completing a purchase, the user must not only accept these Terms, but also the specific use rights regulation and, if applicable, additional general or individual terms and conditions.

In the case that no specific use rights or use restrictions are agreed to at the time of pruchase, the following default provisions apply:

Unless otherwise agreed upon, the license grants the right to use the features, to run the system instance and to use services of third parties to an extent as set forth in the individual Subscription.

Unless otherwise agreed upon, the rights granted extend to all employees of a legal entity and branches of a legal entity, if the respective legal entity has registered as a user. However, the use rights of legal entities are, unless otherwise agreed upon not extended to any other company of a group of companies. Such other companies must obtain license rights on their own.

3.4 Use of provided features

ContentCrank allows the user to generate content and documents by him or herself or to have a substantial influence on the content of a template document. The documents are generally generated in applications hosted on the IT environment of ContentCrank or of our contractors, unless otherwise notified to the user.

Documents intended for public communication and every contained content require diligent checks, proofreading, and correction, both before and after any editing or generation. The respective information provided by the user by input, upload or import is also qualified as content for the purpose of these Terms and thus subject to the same liability restrictions, limitations, exclusions and conditions as set forth herein.

It is the user’s sole and exclusive responsibility to input or to provide the information in a correct, complete and accurate manner. The quality of the information provided affects generated content and documents.

For the avoidance of doubt: ContentCrank does not provide any design or translation service. ContentCrank is mainly operating and hosting the Platform on which services are offered.


Users undertake to ensure that any use of the Platform, the instance and any content placed thereon does not violate any applicable law or morality by its content, matter or form. It is explicitly forbidden to publish or provide content that constitutes, relates to or contains

  • racism
  • glorification or overexposure of violence and extremism of any kind
  • encouragements or incitements for crimes or violation of law, threats against limb, life or property
  • agitation against individuals or companies
  • statements violating personality rights, libels, defamations of ContentCrank, other users or third parties and violation of Unfair Competition Law
  • copyright infringements or other infringements of intellectual property law
  • foul language
  • sexual harassment of users or third persons
  • pornography
  • offensive, sexist, obscene, crude, repulsive or nauseating materials, manners or mode of expression
  • religious proselytising
  • applying software, scripts and data bases in connection with the use of the Platform
  • automatic readout, blocking, overwriting, modification, copying of data and/or other content unless necessary for the use of the Platform
  • introduce software or automated agents to the Platform, or access the Platform so as to produce multiple accounts, generate automated messages, or to strip or mine data from Platform
  • automated placement of content unless in accordance with these Terms and/or expressly permitted by ContentCrank
  • dissemination and/or communication to the public of any content of the Platform without permission of ContentCrank
  • try to manipulate any other users’ profile
  • try to get knowledge of other users’ Login Data by any means.

If any problems occur when using the Platform or its features or instances, users will inform ContentCrank immediately. Users will also inform ContentCrank in any case they gain knowledge of content published by others that is obviously violating applicable law or rights of third-parties or infringing this Section 4 of these Terms.


ContentCrank does not claim ownership in the content that users submit to the Platform while using it, but to be able to legally provide the Platform to all users, we may need to obtain certain rights to use such content in connection with the Platform, as set forth below.

By submitting any content to the Platform, users hereby grant to ContentCrank an unrestricted, irrevocable, perpetual, non-exclusive, transferable, fully-paid and royalty-free license to use such content in order to perform and improve the services required by the user in accordance with these Terms and the individual Subscriptions. No compensation will be paid with respect to the content that you submit to the Platform.

Users warrant and represent that all content submitted is free of any opposing intellectual property of third parties and guarantees that the license granted above can legally be granted to ContentCrank.


6.1 Contract Conclusion

Templates, products and/or other services such as features supplied on the Platform are subject to these Terms. As described above, we refer to purchases and Subscriptions as purchases and subscriptions subject to ContentCrank Terms. The Subscriptions with respect to Templates, products and/or other services are concluded when you click on the acceptance of these Terms to complete your order.

The presentation of features and/or other services on the Platform do not constitute a legally binding offer, but a non-binding online catalogue.

A binding order is only triggered once you have entered all of the data required for contract performance, have acknowledged these Terms and, if applicable, any additional contract terms and conditions, and have clicked on the button agreeing to conclude the contract. Until you click this button, you can add products and services to your basket non-bindingly and change your data with the help of the correction aids as provided by and explained in the ordering process. When you send the order, this is treated as your offer to conclude a contract.

Once you have submitted your order, you will be sent an automatically generated confirmation of receipt of your order by email. This contains the data for your order and these Terms, which you can save and print. A contract is not yet agreed based on this confirmation of receipt; the confirmation of receipt merely documents that we have received your order.

The contract is concluded upon payment by you of the relevant Subscription and such conclusion thus depends on the payment method. If payment-by-invoice applies, the contract is concluded for payments-by-invoice when you have concluded the payment-by-invoice checkout process with the third party service provider that manages payments by invoice for us. For your internal record-keeping, we will send you an email as a receipt of your purchase.

The contract is only agreed for the items explicitly listed in the invoice and order confirmation corresponding to your Subscription. The scope of performance is limited to these listed items.

6.2 Prices and Delivery

The stated prices in the description of the products and services on the Platform are prices that do not include VAT.

In addition, additional costs might apply if you want to pay by invoice instead of with a credit card, depending on whether the third-party payment service provider charges such costs.

Ordered services are generally provided for immediate restricted use. Upon transferred payment usage restrictions are removed in accordance with the individual Subscription. Users are entitled to use their online access (Platform or instance) to the extent and for the period contractually agreed upon in accordance with their individual Subscriptions, if the requested service or feature is available at the given time.

6.3 Payment methods

The following payment methods are generally offered on the Platform: There is no entitlement to use of a specific method of payment.

  • Credit card
    By placing the order, you provide your credit card details at the same time. After proving your legitimacy as the rightful cardholder, your credit card company will be requested to initiate the payment transaction immediately after your order. The credit card company will automatically execute the payment transaction and will charge your card.
  • Payment by invoice
    If selecting payment by invoice as your payment method, you will be sent an invoice for the ordered items. The invoice will be issued by the operator of the Platform Loewenzahm e.U.. By paying you accept our general terms and conditions.

Payments by other payment services may be managed by a third party payment service provider. When you choose one of those options, you agree to the payment terms of such provider.

Any additional expenses and fees accrued by a third party service provider or ContentCrank in connection with the collection of pending payments, in particular the fees for the transfer of the payment claim to a debt collection agency and any accrued debt collection costs, are to be paid by you.


The Subscriptions and the underlying contracts shall generally be concluded for one-year or one-month renewable terms. It can be terminated by both parties anytime to take effect at the end of the already paid term (deactivation of the Account). Any payment due remains unaffected by a termination by the user. On termination the rights to use the Platform and instance remain until the end of the already paid Subscription term (current year or month since registering or renewal of the Subscription).

Besides and beyond that the parties’ rights to extraordinarily terminate the contract for cause remain unaffected. A termination for good cause on behalf of ContentCrank is justified in any case of a serious breach of these Terms, among other things, when:

    the user violates his obligations under these Terms, especially if the user fails to register under his own name, chooses a prohibited user name or reregisters after having been terminated by ContentCrank for good cause in the past.
    the user violates the users’s duties set forth in Section 4 of these Terms in a manner that makes it, in ContentCrank’s opinion, unsuitable for ContentCrank to continue the contract with the user.

Termination notices can be given by email, fax or other written correspondence.

All provisions of these Terms shall survive termination or expiration of these Terms except those granting access to or use of the Platform or instance. ContentCrank will have no liability whatsoever to the users for any termination of their account or related deletion of their information.

Instead of declaring the termination of the contract for good cause, ContentCrank may block the user’s access to the Platform for an indefinite period in its sole discretion. ContentCrank shall instead of terminating the contract exercise the right to only block the user’s access to the Platform in cases of reasonable suspicions of illegal action. In addition, ContentCrank may block the user in the event the authenticity of the user’s profile is in question or the email address given in the user’s profile is not available.

In case of the termination of the contract, the user can no longer access his or her Account. ContentCrank may delete any Content provided by the user.


This provision governs the warranty and liability of ContentCrank with respect to the operation of the Platform and its functionalities.

ContentCrank endeavors to offer a steady service free of interferences. However, this applies to services ContentCrank can influence. The user recognizes that a full and complete availability of the Platform at all times is technically impossible. ContentCrank may limit the accessibility of the Platform partially, temporarily or permanently for reasons such as maintenance work, capacity issues or because of other issues outside its sphere of influence.

ContentCrank assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication with other users. ContentCrank is not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or on the Platform or combination thereof, including any injury or damage to visitors or to any person’s computer related to or resulting from participation or downloading materials in connection with Platform. Under no circumstances shall ContentCrank be responsible for any loss or damage resulting from use of the Platform or from any content posted on the Platform or transmitted to users, or any interactions between users of the Platform, whether online or offline.

The Platform is provided "as is" and as available. ContentCrank expressly disclaims any warranties and conditions of any kind, whether express or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. ContentCrank does not warrant that: (1) the Platform will meet your requirements; or (2) the results that may be obtained from the use of the Platform will be accurate or reliable.

To the maximum extent permitted by applicable laws, ContentCrank is not liable for negligent breaches of duty. ContentCrank’s liability for malice, gross negligence, injuries to persons and liability according to mandatory legal provisions remains unaffected by the aforementioned limitations of liability.

The limitation of liability applies to damages caused by authorized auxiliary persons as well. ContentCrank is not liable for acts of users or third parties. These persons do not act as vicarious agents of ContentCrank. Liability for indirect or consequential damages is excluded to the extent permitted by law.


Users will keep ContentCrank and its employees or agents indemnified against all claims of third parties regarding alleged or actual violations of rights and liberties and/or violation of third-party rights by acts of the users in connection with the use of the Platform and/or content provided by the users.

Users will compensate ContentCrank for all costs incurred by claims of third parties against ContentCrank. Eligible costs include costs for appropriate legal actions and defence that arise for fighting claims of third parties. In this case ContentCrank will inform the user about required legal measures immediately.


The Platform contains Templates, content and documents provided by ContentCrank and, if applicable, its licensors ("ContentCrank Content"). ContentCrank and / or its licensors own and retain all proprietary (and intellectual property) rights in this ContentCrank Content and ContentCrank (Loewenzahm e.U./Lorenz Marko) owns and retains all property rights in the Platform.

ContentCrank is a registered trademark of Loewenzahm e.U.. The trademarks, logos and service brands ("brands") displayed on ContentCrank are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of the third party that owns the brand.


The Platform may contain links to third party websites. ContentCrank does not monitor or have any control over, and makes no claim or representation regarding third party websites. To the extent such links are provided on the Platform, they are provided only as a convenience, and a link to a third party website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such third party website. When the users leave the Platform to visit a third-party website, these Terms no longer govern.


The collection and processing of your personal data by ContentCrank is set out in the Privacy Policy. This forms an integral part of these Terms. The Privacy Policy can be accessed by clicking on "Privacy Policy" under the respective header on ContentCrank’s website.

You hereby agree that the personal data entered by you in the course of using the Platform may be saved for the purpose of contract processing. In addition, you agree to the use of your personal data to personalise the ads and product offers shown on the Platform. For that purpose, ContentCrank may profile the personal data provided by you.

Apart from that ContentCrank only uses your data in legally permissible cases (e.g. for advertising by letter or for target-group-specific online ads). To the extent that ContentCrank uses your data for a purpose requiring your approval according to the legal requirements, ContentCrank will ask you for your explicit approval. You may revoke any approval that you have given at any time and/or object to the future use of your data.


ContentCrank reserves the right to amend these Terms at any time without stating reasons. The new Terms will be displayed in the course of the login procedure or may be sent to the users by email. By continuing to use the Platform the users agree to the changes. The same applies if – in case of the new Terms being sent via email – the user fails to disapprove of the application of the new Terms within two weeks after receipt of the email. In case of disapproval by the user ContentCrank may terminate the access without notice.

If any provision or clause of these Terms shall be held invalid, this invalidity shall not affect any other provisions. The invalid provision shall be deemed to be replaced with a legally effective provision coming as close as possible to the commercial sense and purpose of the invalid provision. The same shall apply to any gap in these Terms.

ContentCrank is entitled to transfer this contract with all its rights and duties to any third party.

These Terms as well as individual Subscriptions and any other contract between the user and ContentCrank are exclusively governed by substantive Austrian and european (EU) law.

The place of performance as well as the exclusive place of jurisdiction with regard to any dispute arising from or in connection with these Terms, the features, products and/or services available on the Platform or any other relationship between the user and ContentCrank irrespective of the legal basis shall be the City of Innsbruck, Austria. ContentCrank shall be entitled to bring lawsuits against users also before other courts as provided for by applicable law.